System Hijack: What Really Drives Disengagement
When people disengage it isn’t just because they are emotional.
When teams are unproductive, it may not be that they are unmotivated.
Focus evaporates for a reason.
More than we have ever considered, uncertainty is a major factor impacting disengagement, reduced productivity, motivation and most importantly focus. Uncertainty hijacks a person’s nervous system long before it shows up in performance.
Whether it occurs in the personal or professional realm, when people lack clarity about expectations, decisions, shifting priorities, job security, or there is unresolved conflict, the body reacts long before the mind can explain what’s happening.
Here’s what that looks like in real time:
tightening in the chest
difficulty focusing
irritability or withdrawal
worst-case-scenario thinking
overworking or underperforming to compensate
emotional flatness or shutdown
“soldiering through” while quietly bracing for impact
The reality, people will attribute what are physiological responses to personality or skill deficiencies.
In IPS ™ Coaching, this is what we call a system hijack, when there’s more uncertainty, stress or threat than clarity and your nervous system hijacks your ability to function reasonably.
And this is what many underestimate: There’s no amount of breathwork, wellness initiatives, or mindset coaching can override a nervous system that believes it’s unsafe. Clarity is the defining tool.
When someone is under system hijack and they receive:
answers
direction
transparency
acknowledgment
or simply the truth
…the nervous system releases.
Focus returns.
Emotional capacity comes back online.
Engagement rises.
Reason returns.
It is not always the skill level or personality that creates communication or productivity issues. An individual’s environment has a significant impact on their human response.
Here is where the real opportunity lies.
If organizations want healthier teams, stronger culture, and sustainable performance, they must understand the role of uncertainty stress and the responsibility leaders hold in reducing it.
As an individual, learn to recognize when your system is hijacked and what it takes to reset. This is key to getting your focus, clarity, and motivation.
Clarity is never optional.
It is the foundation that every system should stand on.